pokok baju | Privacy Policy and How We Protect Your Data

        Summary: Pokok Baju never sells your personal information. We only collect data that is necessary to deliver our services and maintain security, and we keep it protected at the highest level.
      

1Introduction

Pokok Baju (operated by Pokok Baju Digital Limited) places your privacy above all else. This Privacy Policy explains what information we collect from you while you use our platform pokokbaju.bet, why we collect it, and how we keep it secure.

Our Privacy Policy is built to meet international data protection standards. By opening an account or using our services on Pokok Baju, you are considered to have agreed to this Privacy Policy.

We believe every user has the right to know where their data goes and how it's used. That's why this policy is written in plain, straightforward language — so you can understand it without needing a legal background.

2What Information We Collect

Pokok Baju collects various types of information, broadly falling into two categories — what you provide directly, and what is collected automatically during your use of the platform.

Data Type	Example	Reason for Collection
Identity Information	Name, date of birth, national ID number	KYC Verification & Age Confirmation
Contact Information	Mobile number, email address	Account verification and communication
Financial Information	Mobile banking number, transaction history	Payment Processing & Fraud Prevention
Device Information	IP address, browser, operating system	Security & Technical Support
Usage Data	Game history, session duration, click patterns	Service Quality Improvement
Location Data	Approximate location (IP-based)	Blocking Access from Restricted Regions

        Important: We never collect your full bank account details, passwords, or PIN numbers. All payment processing is completed through fully encrypted channels.
      

3How We Collect Information

Pokok Baju collects your information in the following ways:

Direct Collection

From the registration form you fill out when signing up.
From documents uploaded during KYC verification.
From chat or email interactions with our support team.
When participating in promotional surveys or competitions.

Automatic Collection

Through cookies and web beacon technology.
Log files — IP address, browser type, and visit timestamps.
Game session data — bet amounts, win and loss records.
Device fingerprint — used to identify multiple accounts.

4Purpose of Data Use

Pokok Baju uses your data solely for the purposes listed below — nothing more:

Account management: To ensure secure registration, login, and account protection.
Payment Processing: To process deposits and withdrawals and maintain transaction records.
KYC & Compliance: For age verification, identity confirmation, and anti-money laundering compliance.
Security: To detect and prevent fraud, hacking, and unlawful activity.
Service Improvement: To analyze and improve the overall user experience.
Contact: To send important updates, security alerts, and promotional offers.
Legal Obligations: To share information when required by government or regulatory authorities.
Responsible Gaming: To identify patterns of excessive gaming and provide appropriate support.

        We never: Selling your personal data, sharing it with third-party advertisers, or profiling you without your consent.
      

5Data Retention & Security

Pokok Baju follows the highest industry standards to protect your data. Our security layers are outlined below:

256-bit SSL Encryption: Every data transmission is fully encrypted.
AES-256 Data Storage: All data stored on our servers is protected with strong encryption.
Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
Two-Factor Authentication: An additional layer of security for account login.
Regular Security Audits: Regular security audits conducted by third parties.
Restricted Access: Only authorized personnel may access specific data.

Data Retention Period

All data is retained for as long as your account remains active. Upon account closure, transaction records are kept for up to 5 years as required by law. After that, all personal data is permanently deleted.

6Sharing Information with Third Parties

Pokok Baju does not sell your information to any third party. However, limited data may be shared in the following cases to facilitate service delivery:

Payment Providers: Mobile Pay, Nagad, and Rocket — used solely to process transactions.
KYC Partner: Secure identity verification service providers.
Technology Infrastructure: Cloud storage and server service providers.
Legal Authorities: When required by court order or government request.
Security Partners: To prevent fraud and cyberattacks.

        Our commitment: All third-party partners operate under strict data protection agreements and are not permitted to use your information for their own purposes.
      

7Cookies Policy

Pokok Baju uses cookies on its website. Cookies are small text files stored in your browser that help the website recognize you.

Cookie Types

Essential Cookies: Required for maintaining your login session and platform security — these cannot be disabled.
Functional Cookies: To remember your preferences and settings.
Analytics Cookies: To understand website traffic and usage patterns.
Security Cookies: To detect fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain services.

8Your Rights

Every Pokok Baju user has the following rights regarding their personal data:

Right to Access Your Data You may request to view the information we hold about you at any time.

Right to Rectification You may request corrections to any inaccurate or incomplete information.

Right to Erasure You can request deletion of your data at any time, unless we are legally required to retain it.

Right to Restrict Processing You may request that we stop using your data for specific purposes.

Data Portability You may request a copy of your data in a machine-readable format.

Right to Object You may object to marketing communications or profiling at any time.

To exercise these rights support@pokokbaju.bet. We will respond within 30 business days.

9Children's Privacy

Pokok Baju strictly does not collect information from or provide services to anyone under the age of 18. If we become aware that any minor's data is in our possession, it will be permanently deleted immediately and the associated account will be closed.

        A note for parents: If your child has accidentally registered, please contact us immediately. We will delete all associated data within 24 hours.
      

10Policy Changes

Pokok Baju reserves the right to update this Privacy Policy when necessary. In the event of changes:

This page will be updated with the new effective date.
You will be notified via your registered mobile number or email whenever significant changes are made.
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy.
For significant changes, separate approval will be requested at login.

11Contact

For any privacy-related questions, requests, or complaints, please contact our Data Protection team:

Email: support@pokokbaju.bet
Live Chat: 7 days a week, 24 hours a day
Response time: up to 30 business days
Website: pokokbaju.bet

Your Information Fully Secured — Pokok Baju's Promise