Pokok Baju's Terms & Conditions — In Plain English

1General Provisions

Pokok Baju (operated by Pokok Baju Digital Limited, hereinafter referred to as "we", "the platform", or "Pokok Baju") is an online gaming and lottery service platform. By accessing the website pokokbaju.bet or using any of its services, you automatically agree to the terms and conditions set out below.

These terms and conditions form a legally binding agreement between you and Pokok Baju. We reserve the right to update these terms at any time — any changes will be announced on the website and reflected in the updated date.

If you disagree with any part of these terms and conditions, please stop using Pokok Baju and contact our support team to close your account.

2Account Registration

A personal account is required to participate on Pokok Baju. Each individual may only register one account. If multiple accounts are found under the same person, Pokok Baju reserves the right to cancel all such accounts and forfeit any funds held within them.

During registration, you will be required to provide:

• Full name (as shown on your national ID)
• Active mobile number
• Valid email address
• Date of birth (for age verification)
• Preferred payment method details

After registration, Pokok Baju may request additional documents for KYC verification — such as a copy of your national ID or a mobile banking statement. This verification must be completed before processing large withdrawals.

3Eligibility & Age Requirement

To participate at Pokok Baju, the following conditions must be met:

• You must be at least 18 years of age — no exceptions.
• Must be a legal resident of Bangladesh.
• You must be of sound mind and capable of making decisions independently.
• Must not be listed on any prohibited or banned account registry.
• Pokok Baju employees and their immediate family members are not permitted to participate.

4Deposits & Payments

Making a deposit at Pokok Baju is simple, fast, and completely secure. We support all major mobile banking services in Bangladesh.

There are no additional charges on deposits. However, your mobile banking provider may apply their own fees — those are governed entirely by their own policies, not Pokok Baju's. Once a deposit is made, funds are credited to your gaming balance instantly.

Depositing from a third-party account is strictly prohibited. All deposits must come from your own mobile banking account.

5Withdrawal Policy

Pokok Baju processes winnings quickly and without hassle. The following conditions apply to withdrawals:

• Minimum withdrawal amount: ৳500.
• Maximum daily withdrawal: ৳1,00,000.
• A maximum of 5 withdrawal requests can be made per week.
• Withdrawals can only be made to the same mobile banking number used for the deposit.
• Usually processed within 15 minutes; during peak times, it may take up to 24 hours.
• KYC verification is required for large withdrawals (above ৳20,000).

6Bonuses & Promotions

Pokok Baju regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which are clearly stated on the offer page.

General Bonus Terms:

• The welcome bonus is available to new members only and can be claimed once.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the specified wagering requirements have been fulfilled.
• Wagering requirements are typically 10x to 30x the bonus amount and may vary by offer.
• Bonus claims are generally valid for 30 days. Any unused bonus will be forfeited once the period expires.
• Claiming bonuses from multiple accounts on the same IP address or device will result in cancellation of all bonuses.
• Pokok Baju reserves the right to modify or cancel any bonus at any time.

7Gaming Rules

Each game category on Pokok Baju has its own specific rules, detailed on the respective game page. However, certain general gaming policies apply across all categories:

• All game outcomes are determined by an automated Random Number Generator (RNG) that is regularly audited by independent third parties.
• If a game is interrupted mid-session due to a technical error, your wagered funds will be returned.
• In Sports Betting, if an event is cancelled, the stake for that bet will be fully refunded.
• Lottery draw results are final and no appeals will be accepted.
• Jackpot amounts are updated in real time. If multiple winners are declared simultaneously, the prize will be split equally among them.
• If you experience any technical issues during a game, please notify the support team immediately.

8Prohibited Activities

To maintain the security of Pokok Baju and ensure a fair experience for all users, the following activities are strictly prohibited:

• Creating or operating multiple accounts.
• Using software, bots, or automated tools to play games.
• Transacting with illegally obtained funds or engaging in money laundering.
• Using a third party's account or payment method.
• Intentionally exploiting technical vulnerabilities or bugs in the platform.
• Harassing or behaving disrespectfully toward other users.
• Attempting to hack or gain unauthorized access to the platform's systems.
• Any attempt to manipulate or cheat game outcomes.

9Account Closure & Suspension

Pokok Baju may suspend or permanently close any account under the following circumstances:

• If evidence of a terms and conditions violation is found.
• If there is suspicion of false or fraudulent identity being used.
• If the account has been inactive for an extended period (12 months or more).
• At the user's own request.
• Upon activation of self-exclusion under the Responsible Gaming program.

You may also request to close your account at any time. If a balance remains, it will be returned subject to withdrawal conditions being met.

10Privacy & Data Protection

Pokok Baju places the highest priority on protecting your personal information. Under our privacy policy:

• Your personal information will never be sold to third parties.
• All data is secured through SSL encryption.
• Data may be used to a limited extent for service improvement and legitimate legal requirements.
• You may request to view or update your personal information at any time.

For more details, visit our Privacy Policy Visit the page.

11Responsible Gaming

Pokok Baju believes gaming should be a form of entertainment — not a source of income. With every user's mental and financial well-being in mind, we provide the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Self-exclude for anywhere from 30 days to permanently.
• Cooling-Off Period: Take a break for anywhere from 24 hours to 30 days.
• Reality Check: You will receive periodic reminders about how long you have been playing.

12Changes & Contact

Pokok Baju reserves the right to update these terms and conditions at any time. When changes are made:

• The last updated date on this page will be revised accordingly.
• For significant changes, you will be notified via your registered mobile number or email.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.

For any questions or complaints, please reach out to us:

• Email: support@pokokbaju.bet
• Live Chat: 24/7, 7 days a week
• Average response time: 2 minutes